Teenpatti Royal Privacy Policy — How We Protect Your Information

1Scope & Applicability

Teenpatti Royal (referred to hereinafter as "we" or "the Platform") places the highest importance on user privacy. This Privacy Policy explains what information Teenpatti Royal collects, how it is used, who it is shared with, and what rights you have over your data.

This policy applies to all services on the platform — including the website, mobile app (Android and iOS), live chat, and email communications. By creating an account on Teenpatti Royal or using the platform, you are considered to have accepted this policy.

For any questions or concerns, contact us at support@teenpattiroyal.net — our team responds in Bengali.

2What Information Is Collected

Teenpatti Royal collects two types of information — directly from you, and automatically through your use of the platform.

What you provide directly:

• Name, date of birth, and gender (collected at registration).
• Mobile number and email address.
• A copy of your national ID card or passport (for KYC verification).
• Payment method details — bKash/Nagad number or bank account number (required for processing transactions; not stored).
• Messages or complaints submitted to the support team.

What is collected automatically:

• Device type, operating system, and browser information.
• IP address and approximate location.
• Which pages you visited on the platform, how long you spent on them, and what you clicked.
• Betting and gaming history.
• Date and time of login and logout.

3Why your data is collected and how it is used

Teenpatti Royal uses your information for the following purposes:

Teenpatti Royal also uses data to improve the quality of its platform services — to understand which features are used most and where issues arise. However, no personal identifiers are attached to this analysis; all data is aggregated and processed anonymously.

4Data Sharing Policy

Teenpatti Royal does not sell, rent, or share your personal information with third parties for commercial purposes. However, limited sharing may occur in the following circumstances:

• Payment provider: Information is shared with bKash, Nagad, and banks solely to complete transactions — only for that specific transaction.
• KYC Partner: Documents may be shared with licensed verification services for identity verification purposes.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Necessary information may be shared with anti-money laundering and fraud detection agencies.

Outside of the cases listed above, Teenpatti Royal does not share personal information with third parties. Any third parties we work with are contractually required to uphold the same privacy standards.

5Data Retention Period

Teenpatti Royal does not retain data for longer than necessary. The general guidelines are:

• All data is retained for as long as your account remains active.
• After account closure, financial transaction records may be retained for up to five years in accordance with legal obligations.
• KYC documents are retained for a specified period after account closure, in accordance with regulatory authority guidelines.
• Support conversation records are generally retained for up to two years.

Once legal requirements have been met, data is securely deleted or anonymized. To request deletion of your data, please contact the support team.

6Cookies & Tracking Technologies

Teenpatti Royal's website and app use cookies and similar technologies to enhance your browsing experience.

Types of Cookies Used:

• Essential Cookies: Required to maintain login sessions and ensure platform security. Disabling these cookies will prevent the platform from functioning properly.
• Performance Cookies: To identify which pages are visited most and analyze loading times. This data is kept anonymous.
• Functionality Cookies: To remember your preferences — such as language or display settings.
• Analytics Cookies: To understand overall platform usage statistics.

7Data Security Measures

Teenpatti Royal has implemented industry-standard security measures to protect your data:

• SSL 256-bit Encryption: Used for all data transmissions.
• Two-Factor Authentication (2FA): OTP verification is required to log in to your account.
• Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
• Real-Time Fraud Monitoring: Unusual activity is automatically detected and blocked.
• Regular Security Audits: Regular vulnerability assessments conducted by external security experts.
• Staff Training: All staff with access to user data undergo strict confidentiality training.

That said, no system on the internet is 100% impenetrable. Teenpatti Royal takes every reasonable step to ensure your security, but you should also keep your password strong and never share your login credentials with anyone.

8Your Rights

As a Teenpatti Royal user, you have several important rights over your own data:

• Right to Know: You can find out what data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information we hold.
• Right to Erasure: Under certain conditions, you can request that your data be deleted.
• Right to Restrict Processing: You can ask us not to use your data for specific purposes.
• Right to Opt Out of Marketing: You can stop receiving promotional communications at any time.
• Right to Lodge a Complaint: If you have any data protection concerns, you may contact the support team or the relevant authority.

To exercise these rights, send an email to support@teenpattiroyal.net. Teenpatti Royal typically responds within 30 business days. In some cases, legal or regulatory obligations may prevent us from fulfilling a request in full — you will be informed of the reason if that is the case.

9Children's Privacy

Teenpatti Royal's services are not intended for anyone under the age of 18. The platform does not knowingly collect any data from minors.

Age verification at registration and the KYC process are used to prevent minors from accessing the platform. If an underage account is identified, it is immediately closed and all associated data is deleted.

10Policy Updates & Contact

Teenpatti Royal may update this privacy policy at any time. For significant changes, users will be notified in advance by email or in-app notification. The date of the latest update is always shown at the top of the page.

For any questions or concerns regarding this policy:

• Email: support@teenpattiroyal.net
• Live Chat: available on the platform 24/7

To learn more, visit our Terms & Conditions and Responsible Gambling Read the page.